Ordering & Shipping
Orders placed online using the shopping basket system will receive an automatic comfirmation email. No payment details are taken at this time.
Once we receive your order we will calculate the shipping cost for your order based on the value and any hazardous materials.
We will then call you to confirm the shipping cost before accepting and processing your order.
An outline of shipping costs is below.
You can make payment by credit or debit card when we call to confirm your shipping cost. We are also happy to accept payment direct into our bank account, we will provide you with the necessary details to facilitate this.
Deliveries to U.K Mainland
- All bulk orders under £600.00 will incur a £50.00 delivery charge
- If available, a next day delivery service will cost £80.00
- Consumable Orders - orders under £300.00 = £25.00 delivery charge
Collections and walk in's
- A £10.00 picking and packing charge will be applied for orders under £100.00
- Our standard delivery lead time for orders placed before midday is 48hrs.
- For AM or timed deliveries pricing will be available upon request.
- Collection orders placed before midday will be available for collection PM (with the exclusion of instint). Collection orders placed after midday will be available for collection from the following morning.
- For Instint collection orders please allow 24 - 48 hours
- For customers who close early on Friday’s, if possible, please try to opt for a Monday delivery instead. We will try our best to deliver on Friday’s but cannot guarantee goods will be delivered before close of play due to haulier capacity, therefore a re-delivery fee may be charged.